Conversation café comes to Islay

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Argyll and Bute Health and Social Care Partnership (HSCP) is committed to a person-centred approach where services are built around the people who use them.

Person-centred services take account of individuals’ needs, priorities and strengths. Of course, to support this approach, the HSCP has to talk to people, engage with communities and learn what people need.

To reach out to people, the HSCP needs some structures around which to build engagement and the HSCP is using community conversation cafés as one of the ways to open up discussions about health and social care.

A conversation café is built on equality and inclusion, bringing together service providers and people who use those services to talk about how the HSCP can make health and social care as good as possible. By making the discussions less formal, it is hoped that more people will take part.

Each locality has a Locality Planning Group (LPG) in place and the membership of these groups includes service users, carer representatives, third sector representatives and HSCP staff.

These LPGs will set priorities for the locality, including what topics will be discussed within each conversation café. A service manager related to the topic will be invited to attend the cafés.

This manager will provide some information about the topic, can take questions and comments about the service they run and take responsibility for information and actions arising from the session.

A conversation café has been arranged in Islay for Wednesday September 25 from noon to 2pm in The Ideas Building, Killarow. Members of the public are invited along to discuss ‘Reablement’.

The Reablement Service provides free support services to people with a wide range of needs and long-term conditions. This service is usually provided to people for up to eight weeks to encourage them to achieve their goals and to live independently for as long as possible.

Reablement health care professionals include occupational therapists and physiotherapists. They also provide falls management, prevention and screening support as well as carrying out regular client reviews.

Referrals are made to the team through local health and social care professionals or by contacting the Single Point of Access telephone number on 01496 851045.

The HSCP is committed to working with people to ensure their views can improve services and looks forward to coming together with the community at these exciting new events to ensure everyone has the opportunity to learn about, discuss, and provide feedback about new services.

For more information please email us at

The informal meeting is open to all. NO_c37convocafe01