Bank saves man from phone scammers

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A Campbeltown man had a lucky escape when he fell victim to a telephone scam – and only fast action by his bank prevented him from losing a substantial amount of cash.

Police are again reminding the public not to be taken in by unexpected telephone calls from people saying that they are from BT or Microsoft or other major organisations.

The man received a call from someone on May 25 saying they were from Microsoft and that there was a problem with his computer and he was persuaded to provide remote access to his computer and bank details.

But the man’s bank intervened and contacted him when attempts were made to take money from his account.

These types of scams continue to be prevalent and callers often say they have identified a fault with the computer or broadband.

The caller then persuades the person to give bank details for payment to rectify the fault.

Sometimes the caller persuades the person to download an application to their computer to rectify the fault but which also allows remote access to the computer and this can allow access to PayPal or internet banking, meaning money can be taken from accounts without permission.

Sergeant Iain MacNicol, of Lochgilphead Police, told the Courier: ‘I would urge people not to trust unexpected callers who say they are going to help you with your broadband or computer faults.

‘No genuine company will call you without first having a fault reported by you. Do not be duped into downloading applications or giving out remote access to your computer or personal/bank details to pay for a repair you didn’t report. My advice is just tell any such callers that you don’t have a computer or broadband and just end the call.’

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