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In the superconnected silicon world it is easy to forget the vast numbers who do not email, use social media or shop online.
There are many barriers, including cost, to running an online life apart from connectivity, broadband access and owning a computer, tablet or smart phone.
As 32 million O2 users discovered, during a 24 hour outage, phones have become a lifeline for many but equally there is another group who still do not use mobiles at all, let alone for surfing the internet.
This time last year in Kintyre EE suffered a five day outage and radio station Argyll FM went down. A rodent had chewed through a wire.
A barrier to going online is reading and writing and often it is people at the margins facing the highest hurdle.
There are plenty of people struggling with literacy and as the government rolls out Universal Credit, which must be applied for online, more will suffer.
Against that background it is shameful that Argyll and Bute Council is threatening to demolish its adult literacy service through a budget cut.